Effective Date: October 22, 2024
At Klick Solar LLC (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and protect your information when you visit our website, klicksolar.com (“Website”), or engage with our services. Please read this privacy policy carefully.
1. Data Controller
Klick Solar LLC
6430 S Fiddlers Green Cir, Suite 260
Greenwood Village, CO 80111
Email: info@klicksolar.com
2. Information We Collect
We collect various types of information in connection with the services we provide, including:
a. Personal Data
Personal data refers to information that can be used to identify you directly or indirectly. The types of personal data we collect include:
- Contact Information: Name, email address, mailing address, and phone number.
- Billing Information: Payment information (e.g., credit card details), which may be processed by a third-party payment processor.
- Technical Information: IP address, browser type, device ID, and browsing behavior on our website.
- Communications: Information provided through email, phone, or contact forms.
b. Non-Personal Data
Non-personal data refers to information that does not identify you as an individual, such as aggregated information on website usage (e.g., pages viewed, time spent on pages).
3. How We Use Your Information
We may use the information we collect from you for the following purposes:
- To provide, operate, and maintain our website and services.
- To process and manage your requests pertaining to solar systems, home solar batteries, smart outdoor lighting, detach and reset services, and other solar services.
- To communicate with you regarding inquiries, transactions, and customer service.
- To improve our website, services, and marketing efforts.
- To comply with legal obligations, enforce our terms and conditions, and protect our rights.
- For internal analytics and reporting purposes.
4. Legal Basis for Processing Personal Data
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your personal data:
- Consent: When you provide consent (e.g., when subscribing to newsletters or submitting inquiries).
- Contractual Necessity: To fulfill our contractual obligations when you purchase products or services from us.
- Legitimate Interests: To analyze and improve our business operations, provide customer support, and prevent fraud or abuse of our website.
- Legal Obligation: To comply with applicable laws, regulations, and legal processes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather information on website traffic and user behavior. By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share your information with the following entities:
- Service Providers: Third-party vendors who provide services (e.g., payment processing, IT services, marketing) on our behalf.
- Legal Requirements: If required by law, regulation, legal process, or government request, we may disclose your information to protect our legal rights or comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.
7. International Data Transfers
As a U.S.-based company, your personal data may be transferred and processed in countries outside the European Economic Area (EEA). When transferring personal data internationally, we ensure an adequate level of protection in line with GDPR requirements, including the use of standard contractual clauses or other lawful transfer mechanisms.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. The retention period may vary depending on the type of data and the legal requirements applicable.
9. Your Data Protection Rights
Under the GDPR, you have the following rights:
- Right of Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request the restriction of processing of your personal data.
- Right to Object: You have the right to object to the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you, where feasible.
To exercise these rights, please contact us at info@klicksolar.com. We will respond to your request within one month.
10. Security of Your Information
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe that we have collected personal data from a child, please contact us immediately, and we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
Klick Solar LLC
6430 S Fiddlers Green Cir, Suite 260
Greenwood Village, CO 80111
Email: info@klicksolar.com